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Remote Support Assistance  - Residential or Business
 
 

Remote Support Assistance 
DVS takes pride in providing local and remote support services at afforable rates.  We offer both residential and business class services.

How it works 
How does remote support work?  A file is downloaded to your computer (with your permission, of course).  This allows our software to be installed on your computer allowing us to assist you.  Once the technician is completed, the file is removed automatically from your computer.

Next steps
Choose your plan: Residential or Business. Then contact us on our toll-free line and one of our technicians will connect to your computer.

 
 

Residential Plan
Our residential plan allows us to connect to your computer located in your home with a high speed internet connection (DSL or Cable Modem) just as if your computer was sitting on one of our work benches. This plan is a one-time purchase and all rights of the technician are removed when the help plan is terminated or expires.

  • Assistance - just like having a technician in your home. You will see exactly what the technician is doing. Ask questions if you like, with our easy chat panel.
  • Diagnostics - our professional technicians use all of the tools available to troubleshoot and diagnose your problems.
  • Security - our interface using the same powerful security strenth that banks use (256-bit SSL encryption).

$29 / 1/2 hour /  incident                                                  toll free: 888-386-6848 x.5130

 
 

Business Plan
Our business plan allows us to connect to your computer located in your business with a high speed internet connection (DSL or Cable Modem) just as if your computer was sitting on one of our work benches. This plan is a one-time purchase and all rights of the technician are removed when the help plan is terminated or expires.

  • Assistance - just like having a technician in your business. You will see exactly what the technician is doing. Ask questions if you like, with our easy chat panel.
  • Diagnostics - our professional technicians use all of the tools available to troubleshoot and diagnose your problems.
  • Security - our interface using the same powerful security strenth that banks use (256-bit SSL encryption).

$39 / 1/2 hour /  incident                                                  toll free: 888-386-6848 x.5130

 
 
For more information:
Toll-Free: (888) 386-6848
Local: (330) 492-3282
Email: info@datavoicesolutions.com
Data Voice Solutions is a Proud Member of
Jackson-Belden Chamber of Commerce
Canton Chamber of Commerce